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ElevenLabs held its New York Summit on 11 November and announced 13 new products and upgrades. The headline is that it stopped being a voice tool. It is now a platform for voice agents, and the announcements split into two groups: things you can use today, and things that are for large enterprises with a sales call in between.
I tested the tools that claim to do the same work I do, so here is the split that matters if you build agentic workflows.
The 3 that matter for builders
1. ElevenAgents Campaign Manager — live now. Announced 9 November, and it is the one I would try first. It runs outbound campaigns: you give it contacts and a goal — a qualified lead, a confirmed appointment — and it works each contact toward that goal, retrying when nobody picks up, calling back when someone asks for Thursday at 4pm, and stopping when a person opts out. It runs on the agents and phone numbers you already have in ElevenAgents, and contacts go in by CSV or API. Phone calls and WhatsApp voice and messaging work today; email and SMS are coming soon. It ran live beta campaigns across insurance, banking and ecommerce before launch.
This is the loop I build by hand in n8n today: call, check the outcome, retry on a schedule, keep the context between touches. Campaign Manager puts that loop inside the voice platform. The honest read is that the voice agent is the front door and something still has to do the work behind it — the CRM lookup, the booking, the follow-up. That is where n8n sits in my stack, and it is still where it sits after this launch.
2. Scribe v3 and Scribe v3 Live — live now. Announced 10 November. Scribe v3 is the recorded-audio transcription model, covering 102 languages. Scribe v3 Live is the low-latency real-time variant, with speaker labelling as it goes, and it is live in ElevenAgents today. Both are in ElevenAPI. If you run voice agents, transcription quality is the part that decides whether the agent understands the caller at all, and this is the piece of the Summit that is already in the product rather than on a roadmap.
3. ElevenAI — free early access, open now. A workplace app that listens to spoken conversations, including in-person meetings, and turns them into notes, summaries and action items. It can also give live assistance during a call. ElevenLabs built notice and consent mechanisms into it, which matters — a meeting recorder that does not ask first is a liability, not a feature. Early access is free and open with the announcement. This is the one to try with no budget and no sales call.
What is enterprise-only for now
The rest of the Summit is real, but it is not for a solo builder today, and I will not pretend otherwise.
The Marketplace is a curated catalog of partner-built industry apps — healthcare, financial services, insurance, education, retail, government — from more than 20 partners at launch, including Salient for borrower servicing calls, Gail by Lula for insurance inquiries, and Zendesk for customer service. You can browse the apps and contact the developers today. You cannot buy through it yet: purchasing through existing ElevenLabs commitments is planned to start in 2027.
Model customization lets selected enterprises work with ElevenLabs researchers to fine-tune open-source language models and ElevenLabs voice models on data from their own live deployments, tuned to metrics like customer satisfaction. It begins in the coming months, for selected enterprises first. Scribe v3 Medical — a transcription model built for healthcare terminology — already exists, and a financial-services model is in development. If you are not a large enterprise, this is a roadmap item, not a product you can sign up for.
The Interaction Engine is a preview: a system that manages turn-taking, interruptions and model selection inside a conversation. Memory (an agent keeps context across interactions, so callers stop repeating themselves) and Routines (multi-step work before, during and after a conversation) are coming to ElevenAgents. None of the three is shipped yet.
The Partner Program itself is now 550+ partners across 44 countries, including Google Cloud, IBM, Deloitte, DXC and Genesys. ElevenLabs also expanded its NVIDIA work — Nemotron 3.5 Super VL is in ElevenAgents, with 15 MW of Vera Rubin compute planned on top of existing Blackwell Ultra systems. A Unity SDK for ElevenAgents landed 5 November, so game players can talk to NPCs out loud — desktop and WebGL supported, iOS, Android and XR in beta. None of that changes what I build this week.
What worked
Campaign Manager is a real product, not a demo. It shipped after live beta campaigns, it runs on the agents and numbers you already have, and the retry and callback logic is the part that usually takes a builder a week to get right.
Scribe v3 Live is in the product today. Real-time transcription with speaker labelling, inside ElevenAgents, no waitlist mentioned.
ElevenAI early access is free and open. No sales call to try the one consumer-shaped product in the whole announcement.
The API is still the product. ElevenAPI carries the new models, and the whole stack is built to be called from outside — which is why it fits an n8n workflow instead of fighting it.
What broke — or rather, what is hard
Nothing about ElevenLabs broke this week. The hard part is the gap between the announcement and the product.
Three honest limits:
- Most of the Summit is not shippable yet. Marketplace purchasing waits until 2027. Customization starts in the coming months for selected enterprises. Memory, Routines and the Interaction Engine are coming, not live. If you buy on the keynote alone, you are buying a roadmap.
- Campaign Manager is phone and WhatsApp only for now. Email and SMS are coming soon, and new customers have to go through sales rather than signing up in the app. Existing ElevenAgents users find it under Campaigns in the Agents sidebar.
- The enterprise pricing is undisclosed. No prices were given for the customization work or the Marketplace. The self-serve plans are public — Free at $0, Starter at $6, Creator at $22, Pro at $99, Scale at $299, Business at $990 a month — but the Summit's biggest items have no number attached.
None of that is a reason not to use it. It is a reason to use the three things that are live, and to wait on the rest until it ships.
Who it is for
ElevenLabs fits if you run voice agents in real workflows — outbound calls with a goal, meeting notes that need to be right, transcription in more than one language — and you want the voice layer to be an API you call from n8n rather than a dashboard you babysit.
It fits agencies that run outbound for clients: Campaign Manager is the first piece of this launch that does a job an agency bills for, today.
It does not fit if you only need text-to-speech for a video or a voiceover. The free tier covers that, and the Summit news is about agents, not voices. And if you are a solo builder waiting on the Marketplace or model customization, the honest answer is to try ElevenAI and Scribe v3 now and check back when the enterprise pieces ship.
The deal, plainly
ElevenLabs' programme pays 22% of payments on Starter, Creator, Pro and Scale plans for the first 12 months of a referred subscription, and 11% on the Business tier, through PartnerStack. Enterprise purchases earn nothing. Commissions clear about 90 days after the payment they come from. If you try it through my link, that is the arrangement: https://whoisalfaz.me/go/elevenlabs
And if the voice agent you build sits behind n8n schedules, check the 3.0 guide before December. The Cron node your workflows use today is gone in 3.0: https://whoisalfaz.me/blog/how-to-upgrade-to-n8n-3-without-breaking-workflows/
ElevenLabs is now a platform for voice agents, not a voice tool. Three of the 13 announcements are live and worth your time this week. The rest is a roadmap — a good one, but a roadmap.
Alfaz Mahmud Rizve — GTM & RevOps Architect. I build autonomous revenue systems for scaling agencies and SaaS: SEO & organic growth, high-speed Next.js apps, and self-healing n8n workflows. whoisalfaz.me
